m7spin Privacy Policy

This Privacy Policy ("Policy") applies between the m7spin platform ("we", "platform") and players ("you", "user") who use its services. This Policy explains in detail how your personal data is collected, stored, used, and protected.

By continuing to use m7spin's services, you are considered to have read and agreed to the terms in this Policy. If you do not agree to this Policy, you may stop using our services and notify us through our contact channels.

We collect only a limited number of types of personal data in order to provide our services and protect the security of players' accounts.

1.1 Information provided at registration

• Full name, date of birth (for 21+ age verification)
• Email address and contact number
• Payment account details (KBZPay phone number, Wave Money phone number, AYA Pay phone number, CB Pay phone number, or bank account number)
• Referral code (to identify who referred you)

1.2 Information automatically collected while using the service

• IP address, device type and model
• Browser type and version
• Access time and duration
• Game history and financial transaction records
• Cookies and session tokens

1.3 Information provided for service verification

• ID card copy or relevant identification documents (only requested for clear KYC purposes)
• Payment verification proof

We use the personal data we collect only for the following purposes—

• Account management: To open, verify and maintain a player's account
• Financial transactions: To securely process deposits and withdrawals
• Security protection: To prevent fraud, stop money laundering and block gambling by those under 21
• Customer support: To handle inquiries received via Live Chat and email
• Platform improvement: To improve our service and user experience
• Legal compliance: To meet applicable legal obligations
• Notifications: To send service updates and security alerts

We will never use players' personal data for unrelated purposes.

m7spin will not sell, rent or distribute players' personal data to third parties. However, limited sharing is necessary in the following circumstances—

Service providers

Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, banks) receive only the information required. These service providers may use the personal data they receive only for the purpose we direct, and are bound to us under strict obligations.

Legal obligations

Where we are required to disclose personal data under a legal obligation or by court order, we will provide the required information.

Platform transfer

If a merger, acquisition or transfer of ownership occurs in our business, players' personal data will form part of the transferred assets. Players will be notified in advance if this happens.

m7spin uses a combination of technical and operational measures to protect players' personal data—

• SSL/TLS encryption: All personal data transmissions are carried out only through encrypted channels
• Access control: Personal data is accessible only to staff who need it to carry out their responsibilities
• Data encryption: Stored data, especially financial information, is encrypted
• Regular audits: Regular security checks are conducted to identify vulnerabilities
• Staff training: Staff receive regular training on personal data protection and data handling to ensure they do not go beyond verified information

Players should be aware that no transmission or storage of personal data over the internet can be guaranteed to be 100% secure.

The m7spin website and platform use cookie and session token technologies. These technologies are needed for the following purposes—

• To maintain the login session (so players stay logged in and can keep playing after signing in)
• To save player preferences (language and regional display settings)
• To carry out security checks (CSRF protection, fraud prevention)
• To compile service improvement analytics (page engagement rate, selection patterns)

You can disable cookies through your browser settings. However, if cookies are disabled, some features may not work properly.

We delete or anonymise players' personal data when it is no longer needed—

• Active accounts: Retained until the account is closed
• Closed accounts: Financial transaction records and KYC documents are retained for a minimum of 5 years to meet legal obligations
• Marketing communications: Stopped immediately once the player opts out
• Log and session data: Deleted within 90 days to 1 year as a general rule

Each player has the following rights regarding their personal data—

Right of Access

You can request to view the personal data we hold about you.

Right to Rectification

You can request that any incorrect or incomplete personal data be corrected.

Right to Erasure

You can request that your personal data be deleted, except where legal obligations apply. Data we are required to retain by law — such as financial records — may be exempt from this right.

Right to Portability

You can receive a copy of your personal data in the format we provide.

Right to Object

You can object to certain types of personal data processing, and we will act on that objection unless we have a compelling legal basis to continue.

To exercise any of the above rights, you can email us at [email protected].

When players join m7spin's referral program, the referral code is recorded at registration to track the connection from the referrer's code. The referrer cannot see the referred player's personal data — only the code record used to track commission is accessed.

m7spin's services are for persons aged 21+ only. If we discover that personal data of a person under 21 has been collected, their account will be closed immediately and their personal data will be deleted once the required legal retention period has passed.

m7spin may review and update this Privacy Policy from time to time in line with changes to laws, technology, or the platform. If a significant change is made, players will be notified by—

• A notice posted on the platform
• A notification sent to the registered email address

Continued use of the service after the announcement is considered acceptance of the changes. The "Last Updated" date is shown at the top of this page.

If you have any questions, requests, or complaints about this Privacy Policy, you can reach us at—

• Live Chat: Available 24/7 via Live Chat on the platform
• Email: [email protected]

We will resolve any personal data-related requests as quickly as possible.